Blackledge – THE DESIGN OF PASSENGER INFORMATION SYSTEMS 1992

Description

The presentation reviews 1992 advances in passenger information technology within Advanced Transport Telematics, covering interactive and passive systems delivering static and real‑time information across locations (in‑home, public terminals, at stops, and in‑vehicle). Key information types include timetables, fares, routes, wait times, vehicle location, next stop, disruptions and interchange guidance. Systems require centralized databases (network, topography, timetables, fares), user I/O (telephone, keypad, touchscreens, voice, teletext, GUIs) and diverse outputs (LED/LCD, print, voice). Real‑time systems rely on Automatic Vehicle Location (odometer, dead reckoning, loops, beacons, radio, satellite), communications and prediction software, feeding control centres and roadside displays. Uses include passenger information, fleet monitoring, signal priority, diagnostics, loading data and ticketing integration. Surveys show high perceived usefulness for real‑time displays (especially on‑bus) and potential to boost ridership. Benefits: single centralized database, rapid localized updates, interactivity and personalization. Conclusions stress integrated, multi‑channel provision and combining traditional and new media to meet public needs.