Davis Associates Limited – RESEARCH INTO SIGNAGE AND WAYFINDING AT STATIONS 2005

Description

This 31-page research report, authored by Davis Associates Limited for the Rail Safety and Standards Board Ltd (RSSB) and dated 7th October 2005, delves into the “Assessment of potential for change” regarding signage and wayfinding at railway stations. Presented in a well-structured, spiral-bound format with a clear table of contents, abbreviations, and terminology, it consolidates key findings from extensive research into user needs, good practices, and stakeholder consultations. The document is enhanced by illustrative diagrams and real-world photographs of station signage, providing concrete examples of the challenges and opportunities discussed. As Work Package 2 of a larger project, its origin with RSSB lends significant authority and trustworthiness, making it a crucial historical reference for human factors professionals, designers, and policymakers interested in transport safety and user experience within the UK rail industry.