Rose – PUBLIC TRANSPORT BRITAINS BEST-KEPT SECRET 2011

Description

Penned by Doug Rose, a seasoned expert with over four decades in the public transport industry, this article offers an unvarnished critique of information provision at UK bus stops. Originally featured in *Buses* magazine in September 2011, it delves into the persistent issues surrounding inadequate and confusing wayfinding and timetabling, using detailed examples and a compelling case study from Leicester to illustrate both widespread problems and practical solutions. Presented across multiple pages, the document is richly illustrated with analytical photographs showcasing real-world examples of both poor and effective information design, including ‘before and after’ scenarios from Rose’s own projects. His firsthand experience in implementing improvements in cities like Derby and Leicester lends significant authority, making this a highly trustworthy and insightful resource for urban planners, transport operators, information designers, and anyone interested in enhancing the user experience of public transit.