Capes – USING BUS STOPS IN COUNTY DURHAM 1991

Description

This six-page document, presented by Andrew Capes of Durham County Council at a National Consumer Council/Centro Conference on January 15, 1991, is a text-intensive paper, devoid of imagery, but includes two detailed data tables presenting ranked survey responses on how users seek bus information. Authored by a qualified public transport professional, it offers a valuable, data-driven historical perspective on the efficacy and challenges of providing bus stop information in the post-deregulation era (1985 Transport Act). Drawing from three comprehensive user surveys conducted in 1985, 1987, and 1989 within County Durham, the paper meticulously quantifies the impact of readily available timetable information on passenger numbers and revenue generation, even as it details the subsequent decline of such services. Despite its age, this document remains a significant resource for researchers and policymakers interested in the historical consumer experience of public transport and the practical implications of policy changes on essential passenger services.