Consumers Association Survey Unit – SURVEY OF BUS INFORMATION 1984

Description

This historical document, titled “Survey of Bus Information,” was prepared in May 1984 by the Survey Unit of the Consumers’ Association for the National Consumer Council. Spanning 34 pages of core content plus an appendix, this formal report details a qualitative study on the availability and clarity of bus service information across 23 shire counties in England and Wales. While explicitly stating its purpose was to provide illustrative examples of good and bad practice rather than statistically representative data, it offers unique insights into public transport communication practices of the era. The report includes original survey questionnaires and features several scanned contemporary press cuttings, providing valuable visual and contextual evidence. It stands as a significant historical record for transport researchers, consumer advocates, and those interested in the evolution of information provision in the UK’s public transport sector.