Denmark – BEST PRACTICE MANUAL FOR THE PUBLICATION AND DISPLAY OF PUBLIC TRANSPORT INFORMATION 2000

Description

This comprehensive “Best Practice Manual,” published in 2000 by the NSW Ageing and Disability Department and researched by David Denmark, offers essential guidelines for accessible public transport information. This detailed 83-page resource aims to break down barriers for older people and passengers with disabilities, as well as the general public, by ensuring clarity and comprehensibility across all information touchpoints. It covers optimal language, print styles, and colour use, effective map layouts, timetable design, and electronic information systems, supported by practical checklists and extensive references. With its consistent visual style and grounding in robust research, this manual stands as Australia’s first comprehensive guide on this vital subject, offering foundational principles that remain highly relevant for enhancing the user experience and promoting public transport today.