Department of Transport – BETTER INFORMATION FOR BUS PASSENGERS 1996

Description

This 10-page guidance document, titled ‘BETTER INFORMATION FOR BUS PASSENGERS: A GUIDE TO GOOD PRACTICE,’ is an authoritative output from a joint Working Group established in 1995. Chaired by the Minister of Public Transport and featuring representatives from local authorities, bus operators, and users, it reflects a consensus-driven approach to improving public transport. Presented in two parts – an ‘Overview’ and a ‘Practitioners’ Guide’ – the text-heavy format, devoid of imagery, focuses on detailed, practical recommendations through bulleted lists. Despite its age, this foundational guide remains highly relevant, providing a comprehensive framework for enhancing bus passenger information to boost ridership and service attractiveness. Its insights are underpinned by practical experience and early research, making it a trustworthy resource for stakeholders committed to fostering effective partnerships in public transport.