French – WHEN DOES THE BUS RUN 1991

Description

This two-page document, dated January 15th, 1991, captures a pivotal presentation delivered at a national conference titled “Communicating to the Passenger.” Authored and presented by Roger French, General Manager of the Brighton & Hove Bus & Coach Company, the paper outlines a bus company’s initiative in providing comprehensive timetables. Visually, the first page features the logos of the National Consumer Council and Centro, lending immediate credibility and highlighting the collaborative nature of the event, which was also organised in association with Bus Watch. This professionally presented, text-heavy document offers invaluable insights into passenger information strategies in the pre-digital era, making it a highly trustworthy and significant historical resource for transport historians, urban planners, and those interested in the evolution of customer service within public transport.