Hutchinson – AN ASSESSMENT OF THE INFORMATION GIVEN IN RAILWAY TIMETABLE LEAFLETS 1981

Description

Authored by T. P. Hutchinson and published in the *Journal of Consumer Studies and Home Economics* in 1981, this 8-page academic paper offers a focused assessment of information provided in British Rail’s free timetable-leaflets. The study systematically compares leaflet content with comprehensive national timetables, employing unique ‘sawtooth’ diagrams (six figures included) to visually represent journey times and frequencies across different routes. It highlights significant omissions in leaflets, particularly regarding alternative, often quicker, travel options (e.g., via London). Despite its age, the paper remains relevant for researchers in consumer studies, transport planning, and information design, demonstrating a rigorous approach to evaluating public transport information trustworthiness and utility. Its clear presentation, including two tables and detailed examples, offers valuable insights into historical transport information challenges, substantiated by a list of references.