Le Jeune – THE DESIGN OF PASSENGER INFORMATION SYSTEMS 1992

Description

This 24-page document, titled ‘The Design of Passenger Information Systems,’ is a conference paper presented on March 5, 1992, by Barry Le Jeune, Head of Passenger Liaison at London Transport. Offering a unique historical perspective from over three decades ago, it delves into the crucial topic of information as a cost-effective investment for public transport. The paper details London Transport’s research into its telephone enquiry bureau and Travel Information Centres, quantifying their impact on travel and revenue generation. Presented as a scanned original, its format includes extensive textual analysis supplemented by 14 pages of detailed tables and charts, providing robust statistical evidence. This document is a trustworthy resource for researchers and practitioners interested in early public transport information strategies and their economic justification.