Association of Transport Co-ordinating Officers – PUBLIC TRANSPORT INFORMATION GOOD PRACTICE 2005

Description

This 16-page guide, “Public Transport Information Good Practice,” was published in February 2009 by the Association of Transport Co-ordinating Officers (ATCO). Authored by the ATCO Information Executive, it serves as a foundational working document for Local Authorities and transport professionals, intended for annual updates to reflect evolving best practices. Its core aim is to advise on delivering high-standard public transport information by encouraging consideration of diverse passenger journeys and needs through a unique scenario-based approach (e.g., “At Home,” “Leaving Home,” “On the Bus”). As a product of ATCO, an association dedicated to better passenger transport, the document provides credible guidance rooted in practical application. Presented in a clear, accessible report format with a relevant cover image illustrating user interaction, it outlines guiding principles for effective information dissemination, ensuring clarity, consistency, and user-centric design.