Schmitz – REDESIGNING THE WEB OF THE CITY 2022

Description

Benedikt Schmitz’s 2018 bachelor thesis analyzed Cologne’s KVB wayfinding and subway map, diagnosing inconsistent signage, information overload, and frequent passenger confusion—especially at major hubs like Ebertplatz. Using Maxwell Roberts’ schematic-map principles (simplicity, coherence, topographical accuracy, balance, minimal extra information), Schmitz tested multiple grid systems: tetralinear (90°), hexalinear (60°), octolinear (45°), dodecalinear (30°) and a concentric design. User workshops and timed tasks showed the concentric map ranked highest for clarity and speed, while a refined dodecalinear option minimized kinks. He also proposed clearer line diagrams, hierarchy-driven station signage, and inclusive accessibility symbols (e.g., marking lack of elevators). A prototype wayfinding intervention was installed at Hans-Böckler-Platz in 2018; public and institutional engagement followed slowly. After presentations, public displays and political pressure, workshops with design firm Die Informationsdesigner led to a revised concentric map implemented by KVB in December 2021, reducing clutter and improving legibility, though some geographic compromises remain.