David – USER INFORMATION SYSTEMS FOR PUBLIC TRANSIT 1980

Description

Authored by Robert E. David from the Golden Gate Bridge, Highway and Transportation District’s Office of Planning and Policy Analysis, this 34-page document from January 1980 provides a foundational theoretical framework for user information systems in public transit. Presented in a meticulously structured, typewritten format, it features a comprehensive table of contents, twelve detailed tables, and four conceptual diagrams, enhancing its clarity and systematic approach. The report highlights a significant gap in research regarding the effectiveness of various transit information devices at the time of its publication. Despite its age, its rigorous methodology for categorizing user information problems, proposing solutions, and outlining evaluation methods offers valuable historical context and a credible starting point for understanding early research priorities in this domain from a prominent public transportation entity.