Hughes – THE DESIGN OF PASSENGER INFORMATION SYSTEMS 1992

Description

This 9-page black and white document, authored by R Geraint Hughes, Principal Transport Officer for Hertfordshire County Council, was presented at the PTRC Course ‘The Design of Passenger Information Systems’ on 5 March 1992. It presents a detailed case study of a Shire County’s approach to public transport passenger information, covering legislative background, customer needs, and various publicity formats including guides, leaflets, roadside displays, and a telephone information service. The document also incorporates an article on “Publicity Merchandising” from ATCO News (Issue 59, Summer 1991), detailing an innovative distribution contract. Its text-heavy format features minimal imagery, primarily branding elements. As an official account from a local government body presented at a professional course, it offers a highly trustworthy and significant historical record of public transport information provision strategies in the early 1990s, prior to widespread digital information systems.