London Transport Users Committee – TIMES TABLES 2002

Description

Published in March 2002, “TIMES TABLES: Making sense of when and where trains run” is a 57-page research report from the London Transport Users Committee (LTUC), featuring a distinctive cover with an image collage and graphic spiral binding. The study, conducted by FDS International, employed a robust mixed-methods approach. This included desk research, qualitative depth interviews with six train operating companies and disability organizations, and quantitative hall tests involving 190 London-area rail passengers. Replete with charts, tables, and direct quotes, the report provides an evidence-based analysis of timetable design and usability challenges from the early 2000s. It serves as a significant historical document, offering trusted, empirically-derived recommendations to train operating companies for creating more user-friendly printed timetables.