Sprent, Crawshaw and Bartram – MAKING TIMETABLES EASIER TO USE 1982

Description

Published in October 1982 within the ‘BUSES’ magazine, this two-page document presents rigorous, empirically-driven research from N. Sprent, M. Crawshaw, and D. Bartram of the University of Hull’s Ergonomics Research Group. It delves into improving the usability of public transport timetables, utilizing a ‘strictly experimental’ approach with statistical analysis rather than just surveys, lending significant trustworthiness to its findings. The article is visually supported by three black-and-white figures, showcasing standard and modified timetable layouts, including an ‘ideal’ design. Despite its age, the insights into cognitive challenges – such as 24-hour clock interpretation and optimal scanning patterns (e.g., preference for horizontal routes) – remain highly relevant for contemporary information design and user experience professionals in transport.