Hopkin, Vance and Balcombe – DEVELOPING A STRATEGY FOR PUBLIC TRANSPORT INFORMATION IN BUCKINGHAMSHIRE 1996

Description

This 72-page project report, “Developing a Strategy for Public Transport Information in Buckinghamshire,” was authored by J.M. Hopkin, C.E. Vance, and R.J. Balcombe of the Transport Research Laboratory (TRL) in May 1996. Commissioned by Buckinghamshire County Council, it represents a detailed, client-specific study into optimizing public transport information provision. The document is a formal, text-heavy report, utilizing numerous tables to present survey data and findings, with the TRL logo as its primary graphical element. Critically, it is an *unpublished* report, explicitly noted as restricted from external reference without council permission, indicating its function as an internal operational assessment rather than a public academic paper. Its authorship by a reputable research body like TRL and the formal internal approval process lend considerable trustworthiness to its strategic recommendations for enhancing user satisfaction and service awareness, despite its late 20th-century publication date.