International Union of Railways (UIC) – USER INFORMATION IN RAILWAY STATIONS 2018

Description

This comprehensive 103-page document, “User Information in Railway Stations” (IRS 10181), published in September 2018 by the International Union of Railways (UIC), serves as a vital global guideline for enhancing the passenger experience. Submitted as an informal document in July 2021, it aims to establish a common informational environment across railway stations worldwide, thereby reducing disparities between national and regional wayfinding systems. Richly illustrated with numerous diagrams, pictograms, and real-world station examples, IRS 10181 provides essential recommendations for legible, consistent, and user-friendly information architecture. It covers visual branding (colors, typography), digital integration, and crucial considerations for accessibility, making it an authoritative resource for railway operators and station managers striving to optimize information delivery and facilitate seamless travel for all users, including international visitors.