Rail Safety & Standards Board – WAYFINDING AT STATIONS 2006

Description

This comprehensive document, “Wayfinding at Stations: A Good Practice Guide,” was published in June 2006 by the authoritative Rail Safety & Standards Board (RSSB), developed with Davis Associates. Spanning approximately 72 pages, it stands as the rail industry’s first dedicated guidance for wayfinding information at stations, aiming to facilitate the delivery of clear, consistent, and inclusive systems. The guide is highly practical, employing a rich array of photographs, diagrams, and illustrations to clarify concepts and demonstrate real-world applications. It details processes for planning, implementing, and maintaining wayfinding, emphasizing user research, inclusive design for diverse capabilities, and adherence to relevant British and Railway Group Standards. Despite its age, the foundational principles for improving passenger navigation, accessibility, and overall station experience remain invaluable for designers, operators, and all stakeholders involved in station development and management.